Our Client Guarantee

You need to trust the company that will perform your DNA test. We’ve written a Customer Guarantee, so you know what you’re getting when you choose Journey Genetic Testing.

  1. We guarantee you accurate results. We test each sample twice to ensure absolute accuracy, and use only trained and experienced professionals when conducting your testing.
  2. We guarantee you confidentiality. We will not share your results with anyone without your permission. We use a secure password protected online site to deliver your results.
  3. We guarantee you exceptional customer service. You will receive an experienced personal case manager, who will guide you through the testing process from start to finish.
  4. We guarantee you fair and honest pricing. We will never have hidden charges, and we will provide the most competitive prices possible. We won’t take advantage of your situation to help you get the answers you need.